Subscription Policy

Subscription Policy. 


DURATION
When you purchase a subscription you will receive repeat deliveries. These are based on the subscription duration and frequency that you select. 

As long as your subscription is not cancelled, you will be charged to your payment card according to the plan you selected, whether monthly, every two months or every three. Payment is due in advance. You can terminate your subscription at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. 

See our Terms of Service policy for more details on returns and refunds.


RECEIPT
After registration, and for each charge, a receipt will be delivered to your email.

PAYMENT CARD EXPIRE
If your payment card expires, you will receive an email with a link for renewing your card information.

PAYMENT CARD INFORMATION
Your payment details will be stored securely and you will be charged for each of these deliveries. This information will be deleted when the subscription expires.

DELIVERY
Once a subscription is started, it is not refundable.

COMPLAINT
Any form of complaint or questions about your purchase, contact us at help@drinkcollagenx.com



Frequently asked questions

Our soft launch date is planned for January 2025.

There is 7.5 grams of Wild Caught Marine Collagen per can of Collagenx.

Collagen is a protein that is a key component of your bones, skin, muscles, joints, blood vessels, and connective tissues.